About the Role
SweetBeats Sports & Soulfood Karaoke Bar in Akron, OH is looking for a passionate and experienced General Manager to oversee all daily operations of the business. As GM, you’ll lead both the FOH and BOH teams, ensure our soulful food and entertainment experience is top-quality, and keep SweetBeats running smoothly while maintaining our family-oriented vibe.
Responsibilities:
Lead daily operations across FOH and BOH, ensuring consistent service and food quality.
Hire, train, and mentor staff while building a strong, guest-focused culture.
Develop schedules and oversee labor costs.
Provide excellent customer service and resolve guest issues promptly and professionally.
Monitor service standards, food & beverage quality, and overall guest satisfaction.
Manage budgets, inventory, and vendor relationships.
Ensure compliance with all health, safety, and alcohol service regulations.
Collaborate with ownership on marketing, promotions, and special events.
Track financial performance and implement improvements to drive growth.
Configure and maintain the POS system (menus, modifiers, discounts, taxes, user roles).
Build daily/weekly reports and reconcile POS sales with cash/credit totals.
Train staff on POS usage and create quick-tip guides.
Coordinate POS integrations (online ordering, gift cards, loyalty, printers).
About the Company
SweetBeats Sports & Soulfood Karaoke Bar is Akron’s home for good food, good music, and good vibes. We combine the comfort of soulful cooking with the excitement of live entertainment, karaoke, and community events. Our mission is to create unforgettable nights where guests can eat, sing, dance, and feel right at home. At SweetBeats, we treat our staff like family and believe in building a positive, energetic, and supportive workplace.